Shipping & Returns
30 DAY RETURNS
If you are not 100% satisfied with your purchase from Calm Classroom, you can return your qualifying item(s) for a full refund within 30 days of purchase. Buyer pays for return shipping with their preferred shipping method.
If you have received defective, damaged or incorrect merchandise, please contact us directly; buyers are not responsible for return shipping costs on items damaged in transit, deemed defective, or incorrectly shipped.
To start a return, fill out our contact us form or email us at firstname.lastname@example.org.
Once we receive your qualifying return and approve your refund, Calm Classroom will credit your original method of payment. Depending on your financial institution, please allow an additional 2 – 10 business days for the credit to post to your bank or credit card account.
You also have the option to exchange an eligible item instead of returning it for a refund. To start an exchange, please fill out our contact us form or email us at email@example.com. Please include with your submission your original order number, as well as which item(s) you would like to exchange for. If exchanged items have different costs, we may either credit your existing account (if the amount is less) or cancel your existing order and ask you to repurchase (if the amount is greater).
Return shipping is determined on a case-by-case basis. While there is no penalty for exchanges, buyer may be responsible for a portion of return shipping costs for large orders purchased in error. Calm Classroom will bear the cost of shipping replacement items. If you have any questions about your particular exchange, please contact us.
SHIPPING DESTINATIONS & SPEEDS
Calm Classroom ships anywhere in the United States, and to all US territories and military APO/FPO addresses. If you are located outside of the territories listed above but would still like to order, please contact us at firstname.lastname@example.org. We may be able to work with you!
At checkout, you may see a variety of shipping options with different costs and estimated delivery dates. Please choose the option that works best for you. Please note some items are ineligible for expedited shipping options. Expedited shipping options also are not available for shipments outside the continental United States; please allow additional time for your order to arrive to these locations. Orders to P.O. boxes, US territories or military APO/FPO addresses will ship via United States Postal Service (USPS). Delivery dates are subject to order cut-off times or carrier delays.